Our Shipping Information

The customer is advised that all sales placed through this website are final, as are all in-store orders.

Discovery Wines may, at our sole discretion, accept returns on damaged or "corked" bottles for a bottle of the same wine. A receipt and the bottle in question must be brought back in a timely manner – within 1 or 2 days of the purchase – or we won't be able to take back the wine.

Age Requirement

The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We cannot ship wine to PO Boxes or APO addresses.

Delivery/Shipping

For orders outside of these areas, we ship by UPS Ground and a delivery service. We can generally offer free delivery in Manhattan and Brooklyn on orders over $300 (pre tax). All orders will be processed within 2 business days. You will be promptly notified by email of any problems or unexpected delays in processing and/or shipping. During times of bad weather, including extremes of heat we offer foam cold pack shippers with a frozen gel pack that can protect the wine for at least 2 days. 

Please note that some states have laws on the shipment of alcohol that prohibit us from shipping to addresses in those states, acceptance of an order does not guarantee that we will ultimately be able to ship wine to you. Currently we cannot ship to addresses in ND, NH, UT, MS, AL, VT, KY, SD and dry counties.

For all purchases to be shipped, you hereby authorize us to transfer your purchased items to a third party shipping company.You hereby agree to take sole responsibility for complying with all laws regarding importation of alcohol into your state. Title to, and ownership of, all alcoholic beverages passes from Discovery Wines to the buyer in the State of New York. Therefore, New York State sales tax is applied to your order.

RETURNED Packages and RE-ROUTES:

1. If your package is RETURNED to us and you want your package re-shipped you will be required to pay a $18 return fee + a new shipping charge. Contact us directly to coordinate the re-ship. We are not made aware of returns until they reach our store, this may happen a week or more after your last failed delivery attempt. You can also opt to get a refund on your shipment minus the carrier return fee and original shipping fee.

2. If you gave us an incorrect address and you need a transit RE-ROUTE contact us. There is a $18.00 fee per package for incomplete or incorrect addresses given and a re-route of the package is required.  Re-routes can happen only while the package is still in transit.

Billing Information

Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card, your order cannot be processed.

Discovery Wines provides complimentary gift wrapping at your request.

Questions? If you have any further questions about our shipping policy, please contact us here.